Frequently Asked Questions (FAQ)

Frequently Asked Questions

📦 Orders and Shipping

How long does it take to receive my order?
Orders are processed within 1-2 business days. Delivery via express courier takes 2-5 business days throughout Italy.

How can I track my order?
After shipment, you will receive a tracking number via email to monitor delivery in real time.

Do you ship all over Italy?
Yes, we ship throughout Italy, including islands and remote areas (with potentially slightly longer delivery times).

🔄 Returns and Refunds

Can I return a product?
Yes, you have the right to withdraw within 10 days of receiving your order. The product must be returned intact in its original packaging. Personalized products are not refundable.

How do I initiate a return?
Contact us at spazioglamour@yahoo.it to receive the return form. Returns must be approved before shipment.

🛠️ Products and Installation

Are PVC panels suitable for bathrooms?
Yes, our PVC panels and SPC coverings are moisture-resistant and perfect for bathrooms, kitchens, and high-humidity areas.

What adhesive should I use to install the panels?
You can find specific recommended products for each type of installation on our page.

Is installation difficult?
Our products are designed for simple and quick installation, without the need for complex masonry work. You can fix them with specific adhesive or mechanical anchoring systems.

💳 Payments

What payment methods do you accept?
We accept credit card and PayPal payments. All prices include VAT.

Are payments secure?
Yes, all online payments are handled through secure and certified gateways.

📞 Support

How can I contact you?
You can write to us at spazioglamour@yahoo.it or call us at +39 333 262 9394. We are available Monday to Friday, from 8:30 AM to 12:30 PM and from 3:30 PM to 6:30 PM.